Terms of Use

Website: ivoralumessaria.com

Last updated: 1 July 2025

1. Introduction

These Terms of Use govern your access to and use of the website located at ivoralumessaria.com (the "Website"), which is owned and operated by , a company incorporated in New Zealand with company registration number 9482167, whose registered office is at (referred to in these Terms as "we", "us" or "our").

The Website presents information about Ivoralumessaria Flowers and Floral Studio, a floral design and studio business based in Auckland, New Zealand, serving individual and corporate clients with floral arrangements, event styling and related creative services.

Please read these Terms carefully before using the Website. By accessing any page of the Website, you confirm that you have read, understood and agreed to be bound by these Terms. If you do not agree to these Terms, please leave the Website immediately and do not make use of any of its content or features.

2. Purpose of the Website

The Website is provided for general information purposes relating to our floral products, design services, studio work and event floristry. It is intended to help visitors learn about our offerings, make enquiries, and connect with our team in Auckland.

The Website may include, but is not limited to, the following types of content:

  • Descriptions of floral arrangement and design services
  • Portfolio images and studio work galleries
  • Event and wedding floristry information
  • Contact and enquiry forms
  • Business news, announcements and seasonal promotions

The content published on the Website does not constitute a binding offer to supply goods or services unless confirmed in writing by us. All images are provided for illustrative purposes and individual arrangements may vary depending on seasonal flower availability and studio interpretation.

3. Acceptance of Terms

Your continued use of the Website constitutes your ongoing acceptance of these Terms as they appear at the time of your visit. We reserve the right to amend these Terms at any time. Updated Terms will be published on this page with a revised "Last updated" date. It is your responsibility to review these Terms periodically. Material changes will be notified on the Website homepage where reasonably practicable.

If you use the Website on behalf of a company, organisation or other legal entity, you confirm that you have authority to bind that entity to these Terms, and references to "you" include that entity.

4. Permitted Use

You may access and browse the Website for lawful personal or commercial enquiry purposes in accordance with these Terms. Specifically, you are permitted to:

  • View and read content published on the Website
  • Print or save individual pages for your own non-commercial reference
  • Submit enquiries through any contact or booking form provided
  • Share links to publicly available pages of the Website

You must not use the Website in any way that:

  • Breaches any applicable New Zealand or international law or regulation
  • Is fraudulent, misleading, harmful or deceptive
  • Infringes any intellectual property rights belonging to us or any third party
  • Involves the transmission of unsolicited bulk communications or spam
  • Attempts to gain unauthorised access to any part of the Website or its underlying systems
  • Introduces viruses, malware, trojans or any other harmful code
  • Scrapes, copies or republishes Website content for commercial purposes without our written permission
  • Reproduces portfolio images or studio photographs for any purpose other than personal reference
  • Impersonates us, our staff or any other person or entity
  • Interferes with the proper functioning of the Website or its infrastructure

We reserve the right to restrict or terminate your access to the Website without notice if we reasonably believe you have breached any of these requirements.

5. Intellectual Property

All content published on the Website, including but not limited to text, photographs, floral design images, studio portfolios, logos, graphics, layout, colour schemes and page designs, is the intellectual property of or its content licensors and is protected under New Zealand copyright law and applicable international copyright conventions.

Nothing in these Terms transfers any intellectual property rights to you. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and view Website content solely for the purpose of considering or enquiring about our services. This licence does not include any right to:

  • Reproduce, distribute or publicly display any content without our prior written consent
  • Use our name, logo or brand assets in any marketing, social media or promotional material
  • Create derivative works based on our portfolio or studio photography
  • Use any content in a manner that implies endorsement or affiliation with us

Where you submit content to us through the Website, such as enquiry messages, event briefs or photographs, you grant us a non-exclusive licence to use that material for the purpose of responding to your enquiry and, where agreed, fulfilling your order. You confirm that any content you submit does not infringe the rights of any third party.

If you believe that any content on the Website infringes your intellectual property rights, please contact us at info@ivoralumessaria.com with full details of the alleged infringement.

6. Enquiries and Bookings

The Website may include forms or features through which visitors can submit enquiries, request quotes or express interest in our services. Submitting an enquiry or completing an online form does not constitute a confirmed booking or a binding contract for services.

A contract for the supply of floral design or related services will come into existence only when we have confirmed your booking in writing (including by email) and, where applicable, any agreed deposit has been received. Until that point, we cannot guarantee the availability of specific flowers, colour schemes, dates or service types.

6.1 Accuracy of Information

When submitting an enquiry or booking request, you agree to provide accurate, complete and current information. Providing false or misleading information may result in your enquiry being disregarded or any resulting agreement being cancelled.

6.2 Pricing and Availability

Any pricing information published on the Website is indicative only and may be subject to change based on seasonal flower availability, event scale, delivery location within Auckland and New Zealand, and any other bespoke requirements. Final pricing will be confirmed in a written quote prior to booking confirmation.

6.3 Cancellations and Amendments

Cancellation and amendment conditions for confirmed bookings will be set out in the written service agreement or order confirmation we provide. Please review those terms carefully before confirming a booking. Nothing in this clause affects your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

8. Accuracy of Website Content

We make reasonable efforts to ensure that the information published on the Website is accurate and up to date. However, we do not warrant that all content is free from errors, omissions or inaccuracies. The Website is provided on an "as is" and "as available" basis.

Floral product images are representative. Actual arrangements may differ due to seasonal availability, natural variation in flowers and plants, and the bespoke nature of our studio work. We will always endeavour to meet agreed briefs and discuss any necessary substitutions with you in advance.

We reserve the right to update, amend or remove any content on the Website at any time and without notice.

9. Limitation of Liability

To the fullest extent permitted by New Zealand law, excludes all liability for any loss or damage arising out of or in connection with your use of or inability to use the Website, including but not limited to:

  • Loss of income, revenue or anticipated savings
  • Loss of business or contracts
  • Loss of data or corruption of data
  • Indirect, consequential or special losses of any kind
  • Any loss arising from reliance on information published on the Website
  • Interruption or suspension of Website access
  • Harm caused by third-party websites linked to from the Website

Nothing in these Terms excludes or limits our liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded or limited under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 (New Zealand).

Where the Consumer Guarantees Act 1993 or other New Zealand consumer protection legislation implies guarantees or conditions that cannot lawfully be excluded, our liability for any breach of such a guarantee or condition is limited, to the extent permitted by law, to the resupply of the relevant service or the cost of having the service supplied again.

10. Privacy and Personal Information

We collect and handle personal information in accordance with the Privacy Act 2020 (New Zealand). Information about how we collect, use, store and protect your personal information is set out in our Privacy Policy, which forms part of these Terms and is available on the Website.

By using the Website and submitting enquiries or booking requests, you acknowledge that we may collect and process your personal information as described in our Privacy Policy. If you have any questions about how we handle your information, please contact us at info@ivoralumessaria.com.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand. Any dispute, claim or question arising out of or in connection with these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of New Zealand, without prejudice to any right you may have under applicable consumer protection legislation to bring a claim in another forum.

The following New Zealand statutes are particularly relevant to the relationship between us and visitors to the Website:

  • Consumer Guarantees Act 1993
    • Relevance: Guarantees applying to goods and services supplied to consumers
  • Fair Trading Act 1986
    • Relevance: Prohibits misleading and deceptive conduct in trade
  • Privacy Act 2020
    • Relevance: Governs the collection and handling of personal information
  • Contract and Commercial Law Act 2017
    • Relevance: Applies to formation and terms of any contracts entered into online

12. Disputes

If you have a complaint or dispute relating to the Website or our services, we encourage you to contact us directly in the first instance so that we can attempt to resolve the matter informally.

Please send written details of your complaint to us at:



Email: info@ivoralumessaria.com

We will acknowledge your complaint within five working days and endeavour to provide a substantive response within fifteen working days of receipt.

If a dispute cannot be resolved by direct negotiation within a reasonable time, either party may refer the matter to mediation before commencing formal legal proceedings, unless urgent injunctive or other interim relief is required. The parties will cooperate in good faith to agree on a mutually acceptable mediator.

Nothing in this clause limits any right you may have to make a complaint to the Commerce Commission under the Fair Trading Act 1986 or to the Privacy Commissioner under the Privacy Act 2020.

13. Contact Details

If you have any questions about these Terms or about the Website, please contact us using the details below:

  • Legal entity
    • Details:
  • Trading name
    • Details: Ivoralumessaria Flowers and Floral Studio
  • Registered address
    • Details:
  • Company number
    • Details: 9482167
  • GST number
    • Details: 942 781 536 2847
  • Email
  • Website

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us with respect to your use of the Website and supersede all prior understandings, representations or agreements relating to that subject matter.

14.2 Severability

If any provision of these Terms is found by a court or competent authority to be invalid, unlawful or unenforceable, that provision will be deemed modified to the minimum extent necessary to make it valid, lawful and enforceable. If such modification is not possible, the relevant provision will be severed from these Terms. The validity and enforceability of the remaining provisions will not be affected.

14.3 Waiver

Our failure to exercise or enforce any right or provision under these Terms on any occasion will not constitute a waiver of that right or provision on any subsequent occasion.

14.4 Assignment

You may not assign, transfer or sub-licence any of your rights or obligations under these Terms without our prior written consent. We may assign these Terms or any rights under them to any successor entity in connection with a business transfer, merger or restructuring, provided your rights as a consumer are not materially affected.

14.5 No Partnership or Agency

Nothing in these Terms creates or implies any partnership, joint venture, agency, franchise or employment relationship between you and us. You have no authority to make any commitment on our behalf.